TINGKAT KEPUASAN KERJA KARYAWAN DI PT GAGE INTERNATIONAL KOTA SEMARANG

GIANNI JEKLIN, NATARIDA SEMBIRING (2022) TINGKAT KEPUASAN KERJA KARYAWAN DI PT GAGE INTERNATIONAL KOTA SEMARANG. D4 thesis, Poltekpar NHI Bandung.

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Abstract

The company's lack of attention to maintaining the level of job satisfaction of employees of PT Gage International Semarang City, this can be seen from the high level of employee absenteeism and the process of employee turnover of PT Gage International Semarang City. Whereas employee job satisfaction is an important part to support the movement of the organization in achieving company goals. Employee job satisfaction is directly proportional to employee performance, affecting work motivation and employee commitment to the company. This study is intended to provide an overview of the level of job satisfaction of employees at PT Gage International Semarang City, in this case employee job satisfaction can be assessed from two different conditions, namely motivators factors and hygiene factors based on the two-factor theory proposed by Herzberg. With a descriptive quantitative research approach, the author uses a questionnaire to be distributed to 13 permanent employees. Then the results are processed using frequency tabulation and entered into a continuum line to determine the category. The results of this study indicate that the dimensions of motivators factors and hygiene factors are stated to be both in the "enough" category. In the motivator factors, employees are dissatisfied with the opportunity for advancement/promotion factor, while the hygiene factors dimension employees are dissatisfied with the salary factor. So from these factors, companies should pay attention to aspects that fall into the "bad" and "enough" categories. On the other factors, it is in the category of quite satisfied to very satisfied. However, it should be underlined that the dimensions of hygiene factors have a more dominant influence in supporting employee job satisfaction, compared to the dimensions of motivator factors.

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